Money and accounts
How do I cancel their credit cards?
Short answer
Call the customer service line for each card. Tell them the cardholder died and ask to close the account. They will ask for a death certificate. Do not keep using a deceased person's card — it can be considered fraud.
What this usually means
Call the customer service line for each card. Tell them the cardholder died and ask to close the account. They will ask for a death certificate. Do not keep using a deceased person's card — it can be considered fraud.
What to do next
- Start the PathAfter checklist for situation-aware first steps.
- Find California county phone numbers for coroner, vital records, and local offices.
- Open the First 72 Hours Call Log before making calls.
- Open the Documents to Find Checklist when you are ready for paperwork.