Identity Theft and Online Fraud
What if someone is using the deceased's social media accounts?
Short answer
Report the account to the platform as belonging to a deceased person. Facebook allows memorialization or removal. Instagram allows removal with a death certificate. Twitter/X allows deactivation with documentation. If you believe someone has hacked the account, report it immediately — social…
What this usually means
Report the account to the platform as belonging to a deceased person. Facebook allows memorialization or removal. Instagram allows removal with a death certificate. Twitter/X allows deactivation with documentation. If you believe someone has hacked the account, report it immediately — social media accounts can be used to scam the deceased's contacts.
What to do next
- Start the PathAfter checklist for situation-aware first steps.
- Find California county phone numbers for coroner, vital records, and local offices.
- Open the First 72 Hours Call Log before making calls.
- Open the Documents to Find Checklist when you are ready for paperwork.