Funeral Home and Cremation Fraud
What is a "direct cremation" upsell scam?
Short answer
Advertising a low price for direct cremation, then pressuring families to upgrade once they call — claiming the low-price option is unavailable or inadequate. Request the General Price List in writing, confirm the direct cremation price includes everything, and get the final…
What this usually means
Advertising a low price for direct cremation, then pressuring families to upgrade once they call — claiming the low-price option is unavailable or inadequate. Request the General Price List in writing, confirm the direct cremation price includes everything, and get the final price confirmed in writing before authorizing anything.
What to do next
- Start the PathAfter checklist for situation-aware first steps.
- Find California county phone numbers for coroner, vital records, and local offices.
- Open the First 72 Hours Call Log before making calls.
- Open the Documents to Find Checklist when you are ready for paperwork.