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Funeral Home and Cremation Fraud

What is a "direct cremation" upsell scam?

Short answer

Advertising a low price for direct cremation, then pressuring families to upgrade once they call — claiming the low-price option is unavailable or inadequate. Request the General Price List in writing, confirm the direct cremation price includes everything, and get the final…

What this usually means

Advertising a low price for direct cremation, then pressuring families to upgrade once they call — claiming the low-price option is unavailable or inadequate. Request the General Price List in writing, confirm the direct cremation price includes everything, and get the final price confirmed in writing before authorizing anything.

What to do next

Related questions

Official starting points

Rules and procedures can change. These official sources are the starting points used to review this topic.

Last reviewed: July 27, 2026 · California guidance unless noted otherwise

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