What if the deceased had a smart home system (Alexa, Google Home, smart locks)?

What this usually means

Smart home systems are generally account-based. Access may be needed to continue controlling the home during estate settlement. Contact the account provider with estate documentation. Smart locks may need to be reset or replaced — consult a locksmith. Do not leave a home unsecured because of a locked smart lock system.

What to do next

• Start the PathAfter checklist for situation-aware first steps.
• Find California county phone numbers for coroner, vital records, and local offices.
• Open the First 72 Hours Call Log before making calls.
• Open the Documents to Find Checklist when you are ready for paperwork.

Related questions

• What if the deceased's phone is locked with Face ID or Touch ID?
• What is Apple's Legacy Contact program?
• What is a password manager and how does it help with estate access?
• What if there is no password manager and no written passwords?
• What about two-factor authentication (2FA)?